Frequently Asked Questions
DO YOU OFFER FREE ESTIMATES?
Yes, within Plattsburgh. There is a small fee to travel outside Plattsburgh. Our estimating process is fast and easy. Click here to get started.
What type of warranty do you offer?
vinyl fencing – lifetime warranty
aluminum fence – lifetime warranty
chain link fence – 12 year warranty
wood fencing – no product warranty (wood may warp, split, or crack. This is not covered by a product warranty or workmanship warranty)
How long will my fence installation take?
Most fence installations will be completed over the course of a week consisting of 2-3 working days.
There are many variable factors that play a role in the completion time of a project;
manufacturer efficiency & mistakes
custom gate sizes
Because of this, there is always a chance that a project delay may occur.
Will you obtain a fence permit for my project?
Yes. We will apply for your permit after receiving all documents that are required by your local building department. Such documents may include:
neighbor(s) signature forms
neighborhood association approval (you must obtain this)
We will not install your fence without a required permit. We understand that some homeowners may request that a permit be avoided to bend the city ordinances a little. This is not a project we are interested in doing. While we would love to receive your business, we would also love to avoid city citations or revocation of doing business in that city.
Will you know where my property lines are?
You can refer to your mortgage survey or any other property survey for details on the exact location of your property line.
If you do not have either of these documents, one may be available through your mortgage company, local building department, or builder. If you must purchase a survey through a surveying company, you should plan to pay anywhere between $500 – $900.
We will place your fence where instructed. If you provide a property survey to us, we will use that to determine the fence location along with your instruction/designation. We do not, however, reveal property markers or do property surveys.